Reviews

Reviews
From 153 reviews
Laurie T

Had my vintage pearls restrung. They did a great job!

via Google
Peri Beauchamp

I have been going to Randolph's for years to have jewellery fixed, made, and to buy, wouldn't go anywhere else.

via Google
Tara K

I had a great experience twice now at Randolph's Jewelers. I had a modest budget to design a keepsake ring and they helped me select a simple setting as well as a beautiful opal. It's a perfect fit for the feel I wanted and I wear it every …

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via Google
Vanessa Pratt

Very nice and professional staff, and my ring looks beautiful!

via Google
Rosemary B

I took in my grandmothers wedding ring and the diamonds were reset into a beautiful band for my 50 anniversary. It turned out perfect.

via Facebook
Dino Angeles

Very helpful in assisting a jewelry novice like myself with no sales pressure

via Google
Christine Nemeth

The owners and crew members alike are very cooperative, I would never go to another jeweler. Their selection, service and attitude are steller. I can't say enough good things about them.

We bought my engagement and wedding rings there, and …

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via Google
Mary W

Everyone was great! Very knowledgeable and helpful. I had an amazing experience with Mark and Alex helping me find what I liked. I definitely recommend going here for anything you need!

via Google
Dave Jones

Great staff, Honest and Quality. They are what you want in Jewelers. Please go and visit and find out for yourself.

via Google
Michael Morales

We designed a custom ring together, and the end result surpassed my expectations.

I love it.

Michael Morales

via Google
Susan Hoelting

Love this place! No wonder they have been in business so long – they had exactly what we were looking for, were knowledgeable and friendly.

via Google
Andi Wagner

Randolph’s is amazing! Our relationship started back in 2001 as a young couple looking to get engaged. 16 years of marriage and 2 diamond upgrades later Randolph’s is still our #1 choice. Great customer service and unmatched knowledge! We …

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via Google
Myra Forbyn

I have been a loyal customer of Randolph's for years. Their customer service is outstanding. I really like their collection of antique jewelry and, of course, they always have a wonderful selection of unset stones. I would strongly …

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via Facebook
Lynn Dorsey

Friendly and helpful with expert advice for jewelry repairs.

via Facebook
Karen Andridge

I have never designed a ring nor have I had one made for me. I decided to stay local and knew of Randolph’s reputation when I took a beautiful stone that i bought in Sri Lanka to them. Together we designed my ring and I am elated. It’s …

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via Facebook
Deborah Brannan

I found Randolph’s Jewelers a delight to deal with. My work order was completed promptly, economically, and beautifully. The staff is friendly and efficient. I recommend them highly.

via Google
Carolyn Natho

I have had a frw items repaired here and a few purchases love my latest purchase we bought an estate wedding ring and you would never no it was used! Friendly and the repairs & purchases are greatly priced....

via Google
Sue Poggi

You did a beautiful job replacing an opal in my ring. I was very happy with the results and the short time it took. Thank you!!!

via Google
Kay de Lange

I have had jewelry repaired or altered many times over the last 15 years, and have always been impressed with the people and the results. I highly recommend Randolph Jewelers.

via Google
janice albert

Very helpful with purchases and valuations.

via Google
Rosemary Rodman

Fantastic work.

via Google
Elizabeth Converse

You can trust Randolph Jewelers!

via Google
Mo Howard

Randolph jewlers is the only jeweler that I trust with my diamonds. I've been going here for years. They are honest, trustworthy and they do excellent work. They are more like family than a business.

via Google
Ann F

My husband suggested I get a new wedding ring since the band on my ring broke. We were married in 1967 and celebrated our 50th anniversary in Aug. 2017. We decided to incorporate my mother's solitaire diamond from her wedding ring, the 1/…

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Matt Reid

very friendly and easy going.

via Google
Michelle McCann

Friendly, helpful, and quick service. I felt I was in honest and expertise hands with my most precious heirloom and treasure.

via Google
Marcella Kenny

I've bought several pieces of jewelry here and have had a few of my own pieces repaired and reworked.

The staff is great, the service is also but most importantly they are honest!!! They said they would only charge me for a repair if it …

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via Google
Tyler Smart

Excellent jewelers! They're staff (Alex in particular) worked close with me by email, phone and in person to make my fiancées custom ring just the way we wanted it to be. They make you truly comfortable the moment you walk in! It turned …

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via Google
Nancy T

I would give Randolph Jewelers 5 Stars as they give great customer service.

Debbie Callaway

The staff was awesome! Helped me to turn my mom's wedding ring into a treasure that I can wear daily! I get so many compliments on it! Thank you so much!

via Facebook
Sally G

The staff at Randolph's were very knowledgeable and helpful. I had some diamonds reset into a necklace. They had a nice inventory of settings to choose from. They did a fantastic job. I absolutely love my new diamond necklace!

joshua dias

It was my first time being in a jewelry shop. They where helpful and wanted to make my vision of a one of a kind ring come true. They spent the time showing me all the diffent combinations I could go with and the sizes. To make what I …

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via Google
John & Sara Clouse

I was looking for a new-design ring and Randolph's came through in spades!

Lori Gamble

My husband surprised me with a beautifully designed diamond and opal necklace that convert to a broach – Mark helped him with the design and it is exquisite — I haven't taken it off! The craftsman ship is first rate. Randolph's will and …

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via Google
Marilyn Nyrhila

Have already recommended friends and family

Wonderful staff reasonable prices

Had my ring repaired and I am so happy with the craftsmanship and how quickly it was completed.

via Facebook
Mason Anderson

This was exactly the experience I wanted to have! The staff was nice, helpful and not pushy like other jewelers. Great Store!!!

via Google
Rob D

Bought a couple of rings. Salesman was very friendly and helpful. Would definitely shop there again.

Kurt Bennett

Randolph's helped me craft a perfectly personalized engagement ring. They were courteous and patient throughout the process, even as I worked through several different ideas. Would recommend them to anyone without hesitation!

via Google
Tracy Lauth

They have always been kind, professional, and helpful every time I have visited their store.

I trust them completely with my personal and estate pieces.

via Facebook
Jason Rucker

Friendly knowledgeable staff, great folks to work with. Custom design, built in a tight turnaround and at a reasonable price, very happy with my whole experience. Thanks again Mark(Or Marc, just realized I never got the spelling for your …

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via Google
Patricia W

My son and his intended found the perfect engagement ring/wedding set! Charles Stephens and his son, Alex, provided personal service "par excellence!" We couldn't be happier with the entire experience. Lucky "mom and dad" got to be …

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Kelsey C

I was very pleased with the service they gave me and my family heirloom looks like new!!!

Cathy M

I used Randolph's as the result if a referral from a friend who told me that she, her mother & her grandmother have been doing business with Randolph's for years. The recommendation did not disappoint. They were personable, gave me 3 …

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Christina K

I needed some heirloom jewelry repaired and quite a few of my friends recommended Rnadolphs as a very trusted jeweler. I found them to be not only attentive to every detail of my request, but also friendly and quick to complete the work and…

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Sarah A

Helpful, friendly no-pressure service coupled with lovely jewelry. Enjoying my purchase.

Kim Henderson

I got my wedding set here over year ago, Picked my ring and picked a different band to go with it. I'm obsessed! And they Sautered them together and re sized it for me! It's my favorite! Stunner ! Very nice people.

via Facebook
Paul M

All of the folks at Randolph's are amazing – family feel and excellent value on all of the jewelry – I will remain very loyal to them for what they have done for my fiancé' and I.

Leslie Hill

One of Placeville's oldest stores, I've come to rely on the entire staff from the creative designs by Charlie, the owner, and Marc who has such a great eye for creating the perfect piece, you can expect the very best when shopping here. …

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via Google
Molly Floto

Randolph's has done an impeccable job on every piece of jewelry I have brought in. (Including designing a necklace for my sister who lives in Boston, MA) The latest piece I brought in was an antique ring of my grandmothers that was a few …

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via Google
Kendra Ussery

My daughter found a great ring for her wedding. She felt like the setting was perfect she just wanted some more color in the setting. They went out of their way to give her exactly what she wanted at a great price. I was so impressed with …

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via Google
Cindy A

You did a wonderful job of re-setting new stones in my grandmother's wedding ring, and building it up to make it stronger. The ring has such a special meaning to me, as my grandmother was a very important person in my life. All of the staff…

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Susan Clark

I love Randolph's Jeweler's it is a family owned business. They give such good customer service and do great jewelry repairs. They have a nice selection of vintage rings.

via Google
Jennifer Bassett

Very professional and friendly. They did a beautiful job fixing my wedding ring. While picking up my wedding ring, I took off the rest of my jewelry and they cleaned it at no extra cost. I will definitely go back.

via Google
Suzanne Anderson

Randolph's was recommended to me and I am happy to recommend them to others. I find them helpful, honest, reliable, creative with designs when asked, and happy to do a simple watch battery change when that is all that is asked.

via Google
Alena Falkenstein

Wonderful people, easy to work with, beautiful jewelry!

via Google
Jon Keck

I highly recommend them. Fast and friendly service at a great price.

via Google
Alison Perry

Charlie Stevens and staff are just wonderful. Whether buying new jewelry, estate sales, repairs and cleanings, they deliver excellent service at reasonable prices. They are always available and deliver on-time. I highly recommend Randolph …

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via Google
Kathy P

It was great. Everyone was so helpful. I will definitely be back.

Cathy H

If you are looking for a jeweler you can trust, this is the place. We have always been treated with integrity and respect. Randolphs is our jeweler for life.

Beverly G

Very helpful and friendly. They went above and beyond to help us find the perfect wedding ring

Matt S

Everyone was very helpful and pleasant to do business with. They where as excited as I was to see the end result of the arrangement we had put together. I highly recommend them!

cherylbean

Fabulous job on my rings & even better customer service!

Thank you so much,

Cheryl Bean

Chelsea Rose

I had them design me the most beautiful custom engagement ring! One of the little diamonds was missing but they were so quick to fix it! I had my ring back within an hour. I will be going back to them for all my jewelry and sending friends …

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via Facebook
Sherryl C

My husband surprised me on our 16th Anniversary last month with this beauty!

And I have told everyone I know what a fabulous place Randolph's is!!

Thank you so much!

Leslie J

Fun and super friendly atmosphere with a great selection of unique items.

Shirley H

Great service. Helpful staff. Very nice atmosphere.

Katie R

I took my grandmother's ring in to have it cleaned ( I've been wearing it every day for the last 25 years) they took the time to inspect my ring, it needed serious work as the stone was in bad shape and about to fall out. Repairs where made…

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Clare Dusek

For our 50th Anniversary Daniel and I celebrated with an aniversary ring from Randolph's estate selection. Beautiful and sturdy. Love it! Clare Dusek

via Facebook
Nina S

I would recommend Randolph's to anyone looking for a jeweler. They are helpful, professional and friendly. Great customer service all around. They jewelry , both estate and new are beautiful. I will definitely be returning.

Anne O

Great customer service and fast turn around.

Terese C

I was very pleased as usual!! I'll been going to you for years and will continue.

Jon N

Excellent products and service, cute ladies too!

Jeri W

My husband has been buying me jewelry from Randolph's Jewelers for the last 26 years & the last piece of art I received was a GORGEOUS ring for our 25th anniversary. I am very drawn to antique jewelry & Charlie NEVER disappoints! Thank you …

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Tamra R

We have been coming here for over 25 years. I love the store and the service!!!

Shelly H

I have bought several pieces from Randolph and have had several repairs done. The folks at Randolph are friendly, professional and fair. They have lovely pieces and are a pleasure to do business with. They are my go-to jeweler!

Daniel P

They worked very hard to make this custom locket for my wife. Very very happy with the result! Highly recommend Randolph Jewelers.

Hugh C

Have shopped there for years; always friendly people and great service.

Glory P

This place hasn't been around forever for nothing!

Monica E

The only place to buy jewelry!!! My husband started buying from Randolph when we first started dating almost 30 years ago. He still will only buy jewelry from Randolph's even when we lived in other states. We trust charlie completely!! …

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Tanya P

Fair prices, fast turnaround, good quality and great service.

Nicole Z

Great customer service, great prices, great selection!!!

Donna D

Very happy with whatever Randolph's has done for me, recent and in the past. Donna D.

Kate Bastian

We looked everywhere for rings and nothing was just right. So we came back to our home town and ended up with a custom set that is amazing and full of memories! Amazing customer service and outstanding products!!

via Facebook
Chris M

We had two custom wedding band with Tiffany cut diamonds made at Randolphs and they exceeded any expectations we could gave had. My family has purchased many items over the past 30 years from Randolphs. The knowledge, attention and …

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Anthony C

Very Happy with service to repair my wife's wedding ring! Diamond factured while being cleaned and they fixed it free of charge. Gave her several choices for replacement stone to match the damaged one. Couldn't ask for better customer …

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Aubrey E

Trustworthy and professional. A hometown business that has withstood the test of time.

Robyn D

Three generations of the finicky jewelry lovers in my family have found the most amazing estate and new pieces at Randolph's Jewelers. Christmas isn't Christmas without a couple of red boxes under the tree!

Abby G

Randolph Jewelers is my husband's and my very special place to shop for that very special occasion. Everyone at Randolph's is very helpful and extremely knowledgeable about their jewelry.

Sharon O

From the moment I walked in, happy smiles greeted me ! wonderful experience! thank you.

Deborah Madden

Very nice people! Great work! very pleased! used to take my business to Goldsmith Gallery, but will not anymore, the owner was the rudest person I have ever encountered in my life as a business owner! was not happy with there work at all! …

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via Google
Judith

Longtime customer. Always receive personal service. Expert craftsmanship. Friendly people. Highly recommended.

Jeanne Blackstock

We have purchased from Randolph's for years. I recently went to another jeweler to fix a bracelet because it was closer, which was a huge mistake. Never again! It will always be Randolph's for us!

via Google
Heather S

Great! The staff was very helpful.

Malinda S

Yes! The only jeweler I trust to take my family ring that has been passed down in family for a hundred years. Everyone is always nice & knowledgable.

Patricia L

Randolph is a very special jewelry store. I love going there.

Vern L

Very convenient, everyone was very helpful and professional, but also very friendly. The item we had fixed exceeded our expectations. Definitely will do business with them again.

Antoinette Vojtech

My fiance and I had a great experience with Randolph! They were great a suggesting my wedding ring and even worked with us on finding the perfect turquoise stone for the center. We both love supporting local businesses so it was meaningful …

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via Google
Denise F

I have been going to Randolph's fir years. I take all my jewelry to them and purchase their jewelry as well. I had purchased a ring from a private party. I was told it was a certain size and it could be sized up. Well I took it to …

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Janelle L

Very nice and accommodating!

Madeleine T

Exceptional customer service and taste. A trusted family jeweler



375 Main Street
Placerville, CA 95667
(530) 622-3787
info@randolphsjewelry.com