Reviews

Reviews
From 150 reviews
Kay de Lange

I have had jewelry repaired or altered many times over the last 15 years, and have always been impressed with the people and the results. I highly recommend Randolph Jewelers.

via Google
janice albert

Very helpful with purchases and valuations.

via Google
Rosemary Rodman

Fantastic work.

via Google
Elizabeth Converse

You can trust Randolph Jewelers!

via Google
Mo Howard

Randolph jewlers is the only jeweler that I trust with my diamonds. I've been going here for years. They are honest, trustworthy and they do excellent work. They are more like family than a business.

via Google
Ann F

My husband suggested I get a new wedding ring since the band on my ring broke. We were married in 1967 and celebrated our 50th anniversary in Aug. 2017. We decided to incorporate my mother's solitaire diamond from her wedding ring, the 1/3 carat diamond from my ring and a 1/3 carat diamond from my husband's grandfather's ring. Mark showed us several styles of rings that could be used. I wanted a ring that incorporated yellow and white gold. My custom ring turned out beautifully. I love the history of each of these diamonds and enjoy telling admirers why I chose this type of ring. We were very happy with the results. Thank you Mark, the jeweler who made the ring and Randolph Jewelers!

Matt Reid

very friendly and easy going.

via Google
Michelle McCann

Friendly, helpful, and quick service. I felt I was in honest and expertise hands with my most precious heirloom and treasure.

via Google
Marcella Kenny

I've bought several pieces of jewelry here and have had a few of my own pieces repaired and reworked.

The staff is great, the service is also but most importantly they are honest!!! They said they would only charge me for a repair if it …

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via Google
Tyler Smart

Excellent jewelers! They're staff (Alex in particular) worked close with me by email, phone and in person to make my fiancées custom ring just the way we wanted it to be. They make you truly comfortable the moment you walk in! It turned …

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via Google
Nancy T

I would give Randolph Jewelers 5 Stars as they give great customer service.

Debbie Callaway

The staff was awesome! Helped me to turn my mom's wedding ring into a treasure that I can wear daily! I get so many compliments on it! Thank you so much!

via Facebook
Sally G

The staff at Randolph's were very knowledgeable and helpful. I had some diamonds reset into a necklace. They had a nice inventory of settings to choose from. They did a fantastic job. I absolutely love my new diamond necklace!

joshua dias

It was my first time being in a jewelry shop. They where helpful and wanted to make my vision of a one of a kind ring come true. They spent the time showing me all the diffent combinations I could go with and the sizes. To make what I …

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via Google
John & Sara Clouse

I was looking for a new-design ring and Randolph's came through in spades!

Lori Gamble

My husband surprised me with a beautifully designed diamond and opal necklace that convert to a broach – Mark helped him with the design and it is exquisite — I haven't taken it off! The craftsman ship is first rate. Randolph's will and …

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via Google
Marilyn Nyrhila

Have already recommended friends and family

Wonderful staff reasonable prices

Had my ring repaired and I am so happy with the craftsmanship and how quickly it was completed.

via Facebook
Mason Anderson

This was exactly the experience I wanted to have! The staff was nice, helpful and not pushy like other jewelers. Great Store!!!

via Google
Rob D

Bought a couple of rings. Salesman was very friendly and helpful. Would definitely shop there again.

Kurt Bennett

Randolph's helped me craft a perfectly personalized engagement ring. They were courteous and patient throughout the process, even as I worked through several different ideas. Would recommend them to anyone without hesitation!

via Google
Tracy Lauth

They have always been kind, professional, and helpful every time I have visited their store.

I trust them completely with my personal and estate pieces.

via Facebook
Jason Rucker

Friendly knowledgeable staff, great folks to work with. Custom design, built in a tight turnaround and at a reasonable price, very happy with my whole experience. Thanks again Mark(Or Marc, just realized I never got the spelling for your …

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via Google
Patricia W

My son and his intended found the perfect engagement ring/wedding set! Charles Stephens and his son, Alex, provided personal service "par excellence!" We couldn't be happier with the entire experience. Lucky "mom and dad" got to be present – and it was such a memorable experience. The ring was cleaned, sized and mailed to our home in record time. Our family loves Placerville for many reasons – and now we have one more reason to visit and shop at Randolph Jewelers! Thank you Charles and Alex for a lifetime memory.

Kelsey C

I was very pleased with the service they gave me and my family heirloom looks like new!!!

Cathy M

I used Randolph's as the result if a referral from a friend who told me that she, her mother & her grandmother have been doing business with Randolph's for years. The recommendation did not disappoint. They were personable, gave me 3 options as solutions for the issue with my wedding band, were reasonable in cost and timely. It was worth the just over an hour drive. I would use them again & certainly would not hesitate to recommend them.

Christina K

I needed some heirloom jewelry repaired and quite a few of my friends recommended Rnadolphs as a very trusted jeweler. I found them to be not only attentive to every detail of my request, but also friendly and quick to complete the work and contacting me far ahead of the estimated timeframe. I plan on using them again for my f jewelry needs.

Sarah A

Helpful, friendly no-pressure service coupled with lovely jewelry. Enjoying my purchase.

Kim Henderson

I got my wedding set here over year ago, Picked my ring and picked a different band to go with it. I'm obsessed! And they Sautered them together and re sized it for me! It's my favorite! Stunner ! Very nice people.

via Facebook
Paul M

All of the folks at Randolph's are amazing – family feel and excellent value on all of the jewelry – I will remain very loyal to them for what they have done for my fiancé' and I.

Leslie Hill

One of Placeville's oldest stores, I've come to rely on the entire staff from the creative designs by Charlie, the owner, and Marc who has such a great eye for creating the perfect piece, you can expect the very best when shopping here. …

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via Google
Molly Floto

Randolph's has done an impeccable job on every piece of jewelry I have brought in. (Including designing a necklace for my sister who lives in Boston, MA) The latest piece I brought in was an antique ring of my grandmothers that was a few …

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via Google
Kendra Ussery

My daughter found a great ring for her wedding. She felt like the setting was perfect she just wanted some more color in the setting. They went out of their way to give her exactly what she wanted at a great price. I was so impressed with …

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via Google
Cindy A

You did a wonderful job of re-setting new stones in my grandmother's wedding ring, and building it up to make it stronger. The ring has such a special meaning to me, as my grandmother was a very important person in my life. All of the staff were very friendly, helpful, and the price was very reasonable. The ring is beautiful again, and I can wear it with confidence again! Thank you so much...I will definitely recommend you to others. I love doing business locally, and this is a top of the line business! :)

Susan Clark

I love Randolph's Jeweler's it is a family owned business. They give such good customer service and do great jewelry repairs. They have a nice selection of vintage rings.

via Google
Jennifer Bassett

Very professional and friendly. They did a beautiful job fixing my wedding ring. While picking up my wedding ring, I took off the rest of my jewelry and they cleaned it at no extra cost. I will definitely go back.

via Google
Suzanne Anderson

Randolph's was recommended to me and I am happy to recommend them to others. I find them helpful, honest, reliable, creative with designs when asked, and happy to do a simple watch battery change when that is all that is asked.

via Google
Alena Falkenstein

Wonderful people, easy to work with, beautiful jewelry!

via Google
Jon Keck

I highly recommend them. Fast and friendly service at a great price.

via Google
Alison Perry

Charlie Stevens and staff are just wonderful. Whether buying new jewelry, estate sales, repairs and cleanings, they deliver excellent service at reasonable prices. They are always available and deliver on-time. I highly recommend Randolph …

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via Google
Kathy P

It was great. Everyone was so helpful. I will definitely be back.

Cathy H

If you are looking for a jeweler you can trust, this is the place. We have always been treated with integrity and respect. Randolphs is our jeweler for life.

Beverly G

Very helpful and friendly. They went above and beyond to help us find the perfect wedding ring

Matt S

Everyone was very helpful and pleasant to do business with. They where as excited as I was to see the end result of the arrangement we had put together. I highly recommend them!

cherylbean

Fabulous job on my rings & even better customer service!

Thank you so much,

Cheryl Bean

Chelsea Rose

I had them design me the most beautiful custom engagement ring! One of the little diamonds was missing but they were so quick to fix it! I had my ring back within an hour. I will be going back to them for all my jewelry and sending friends …

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Response from business owner

Thanks for the kind words Chelsea!! We took some nice photos of your ring and would love to share them publicly if that is okay with you :-)

via Facebook
Sherryl C

My husband surprised me on our 16th Anniversary last month with this beauty!

And I have told everyone I know what a fabulous place Randolph's is!!

Thank you so much!

Leslie J

Fun and super friendly atmosphere with a great selection of unique items.

Shirley H

Great service. Helpful staff. Very nice atmosphere.

Katie R

I took my grandmother's ring in to have it cleaned ( I've been wearing it every day for the last 25 years) they took the time to inspect my ring, it needed serious work as the stone was in bad shape and about to fall out. Repairs where made and my grandmother's ring has never looked so stunning.

Clare Dusek

For our 50th Anniversary Daniel and I celebrated with an aniversary ring from Randolph's estate selection. Beautiful and sturdy. Love it! Clare Dusek

Response from business owner

Thanks Clare!! Glad you found something you love!

via Facebook
Nina S

I would recommend Randolph's to anyone looking for a jeweler. They are helpful, professional and friendly. Great customer service all around. They jewelry , both estate and new are beautiful. I will definitely be returning.

Anne O

Great customer service and fast turn around.

Terese C

I was very pleased as usual!! I'll been going to you for years and will continue.

Jon N

Excellent products and service, cute ladies too!

Jeri W

My husband has been buying me jewelry from Randolph's Jewelers for the last 26 years & the last piece of art I received was a GORGEOUS ring for our 25th anniversary. I am very drawn to antique jewelry & Charlie NEVER disappoints! Thank you from the bottom of my heart!

Tamra R

We have been coming here for over 25 years. I love the store and the service!!!

Shelly H

I have bought several pieces from Randolph and have had several repairs done. The folks at Randolph are friendly, professional and fair. They have lovely pieces and are a pleasure to do business with. They are my go-to jeweler!

Daniel P

They worked very hard to make this custom locket for my wife. Very very happy with the result! Highly recommend Randolph Jewelers.

Hugh C

Have shopped there for years; always friendly people and great service.

Glory P

This place hasn't been around forever for nothing!

Monica E

The only place to buy jewelry!!! My husband started buying from Randolph when we first started dating almost 30 years ago. He still will only buy jewelry from Randolph's even when we lived in other states. We trust charlie completely!! Thanks for being such a great place!!!!

Tanya P

Fair prices, fast turnaround, good quality and great service.

Nicole Z

Great customer service, great prices, great selection!!!

Donna D

Very happy with whatever Randolph's has done for me, recent and in the past. Donna D.

Kate Bastian

We looked everywhere for rings and nothing was just right. So we came back to our home town and ended up with a custom set that is amazing and full of memories! Amazing customer service and outstanding products!!

via Facebook
Chris M

We had two custom wedding band with Tiffany cut diamonds made at Randolphs and they exceeded any expectations we could gave had. My family has purchased many items over the past 30 years from Randolphs. The knowledge, attention and experience of the staff are excellent. We worked specifically with Mark and I cannot say enough good about his genuine interest in our thoughts and design needs. We are life members of Randolphs jewlers. I wouldn't purchase any thing of quality from any where else. Thank you!

Anthony C

Very Happy with service to repair my wife's wedding ring! Diamond factured while being cleaned and they fixed it free of charge. Gave her several choices for replacement stone to match the damaged one. Couldn't ask for better customer service!

Aubrey E

Trustworthy and professional. A hometown business that has withstood the test of time.

Robyn D

Three generations of the finicky jewelry lovers in my family have found the most amazing estate and new pieces at Randolph's Jewelers. Christmas isn't Christmas without a couple of red boxes under the tree!

Abby G

Randolph Jewelers is my husband's and my very special place to shop for that very special occasion. Everyone at Randolph's is very helpful and extremely knowledgeable about their jewelry.

Sharon O

From the moment I walked in, happy smiles greeted me ! wonderful experience! thank you.

Deborah Madden

Very nice people! Great work! very pleased! used to take my business to Goldsmith Gallery, but will not anymore, the owner was the rudest person I have ever encountered in my life as a business owner! was not happy with there work at all! …

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via Google
Judith

Longtime customer. Always receive personal service. Expert craftsmanship. Friendly people. Highly recommended.

Jeanne Blackstock

We have purchased from Randolph's for years. I recently went to another jeweler to fix a bracelet because it was closer, which was a huge mistake. Never again! It will always be Randolph's for us!

via Google
Heather S

Great! The staff was very helpful.

Malinda S

Yes! The only jeweler I trust to take my family ring that has been passed down in family for a hundred years. Everyone is always nice & knowledgable.

Patricia L

Randolph is a very special jewelry store. I love going there.

Vern L

Very convenient, everyone was very helpful and professional, but also very friendly. The item we had fixed exceeded our expectations. Definitely will do business with them again.

Antoinette Vojtech

My fiance and I had a great experience with Randolph! They were great a suggesting my wedding ring and even worked with us on finding the perfect turquoise stone for the center. We both love supporting local businesses so it was meaningful …

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via Google
Denise F

I have been going to Randolph's fir years. I take all my jewelry to them and purchase their jewelry as well. I had purchased a ring from a private party. I was told it was a certain size and it could be sized up. Well I took it to Randolph's and they told me I was lied to it was too small to size to what I needed. Randolph's said they could rebuild it from scratch. They did and it was beautiful. I will keep going.

Janelle L

Very nice and accommodating!

Madeleine T

Exceptional customer service and taste. A trusted family jeweler

Christine P

We bought a ring from Charles a few years back on our way up the hill for a weekend in Tahoe and thought of Randolph's when we wanted to design our own engagement ring. Charles knew exactly what we wanted and made it perfectly for us. We'll be back and would recommend friends.

Brent S

Beautiful jewelry at great prices. Made a custom ring for my wife for our wedding. Really friendly and good service.

Lisa Souza

very friendly and helpful staff. We have had their help with repairs and recently our son-in-law purchased a ring for our daughter and we purchased gift earrings, as well. We like giving our business to a local downtown merchant and will …

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via Google
Jennifer J

My family and I have been customers of Randolph's for many years and I always am treated as more than a costumer, I am treated as a friend. I would and have recommend Randolph's for any jewelry needs.

Kathi S

Great

Louis M

I have been a customer for many years. Customer service is number one!

Thank you

Beverlt

Chris M

All very positive. They do very nice work.

Marilyn M

We love Randolph's! Everyone is friendly and helpful. We have purchased lovely pieces that receive compliments.

Patricia Mehlhaff

Several rings in my collection needed to be re-worked for a more modern look and I was totally happy with what they designed. This company does amazing work whether it be sizing, repairing or re-designing. They also buy gold and seem to be …

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via Google
Kathy J

Very good store. Beautiful jewelry. Excellent staff.

Christina B

Good selection, friendly staff and fair pricing.

Laurie C

Excellent service as always

Michael W

This was, by far, the best experience I've ever had shopping for jewelry. Mark explained all the differences in the diamonds I was choosing between and made this a fun process. My soon-to-be wife absolutely loves her ring! Thank you again!

Chris Allen

After shopping around at several other jewelry stores – small ones as well as the larger ones – I found myself easily and happily giving my business to Randolph Jewelers. They were friendly, eager to help me with what I was looking for and …

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via Google
David H

I keep going back time after time. Randolph's is creative prompt and stands behind their work. I have purchased an upgraded wedding ring, that I get compliments on often, and have had several custom pieces made there. I have recommended them on any occasions to family and friends who have had the se experiences.

Doug Hoisington

Easiest jeweler to work with, and offers great styles. I not only picked out a unique Simon G ring, but Randolph Jewelers made a custom wedding band to match that was same price as off-the-shelf rings would have been.

I went to all of the …

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via Google
Chrissie Addison

When purchasing nice jewelry, we want a trustworthy, knowledgeable, friendly store. Charlie Stevens and his staff at Randolph check off this entire list. My husband and I have purchased our heirloom wedding set there as well as other …

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via Google
Suzanne D

After repairs my ring looked beautiful. I will continue to bring my jewelry needs to them. Very satisfied.



375 Main Street
Placerville, CA 95667
(530) 622-3787
info@randolphsjewelry.com